POINT CAPRI
To confirm your booking, we require full payment which can be made with a valid credit card. Payments received confirm you have read and agreed to our terms and conditions. Your booking will be confirmed by email on receipt of payment.
All bookings and tariffs are subject to change without notice. All bookings and payments received are subject to management approval and receipt. All tariffs are inclusive of booking and service fees unless otherwise expressly stated at the time of booking.
Travel insurance is highly recommended to cover last-minute personal issues or changes to plans as they may arise.
No show: if you do not show up for your booking and do not validly cancel, you forgo your entire booking and no refund will be provided.
If you need to change your booking for any reason, you must give a minimum of 30 days' notice. You may transfer your booking to new dates or transfer it to other nominated guests.
Cancellations within 30 days require full payment of accommodation and services booked.
If you need to cancel a booking, we will attempt to resell the dates for you. If we are successful, we will reimburse your booking fee less a $110 cancellation fee.
You are responsible for loss and damage you may cause to the property or any fixtures and fittings during your stay and you agree that your credit card may be used to pay for any such loss or damage.
You are requested not to leave valuables in your hideaway as management takes no responsibility for any loss or damage to your personal effects.
You are to respect the privacy and peaceful enjoyment of our hideaways by you, all other guests and neighbours and not make unreasonable noise. Guests not adhering to this request and creating a disturbance may be asked to leave with no refund owed.
Each hideaway offers the same core amenities, but layout, décor, location and some individual features differ. Management will make every effort to ensure the hideaway is available as booked. However, management reserves the right to make alterations to bookings due to unforeseen circumstances. Your booking confirms that you have read and agree to our terms as stated.
We will notify you via SMS as soon as your hideaway is ready on your day of arrival. This will be some time before 3:00pm, which is our official check-in time. Please ensure that we have your mobile number. Departure time is 11:00am.
Free data is available for reasonable usage up to 5GB per day. Should Wi-Fi not be available due to technical or service issues, no compensation will be given.
Each hideaway has an off-street car park for one car available.
Point Capri is strictly no smoking or vaping indoors. Guests found smoking or vaping indoors will be charged an additional cleaning and deodorising cost where required. Any damage caused by smoking or vaping will also result in extra charges.
In the event of a problem or complaint, please inform Point Capri as soon as possible so management has the opportunity to rectify the situation as quickly and efficiently as possible within a reasonable time. Failure to notify us promptly may limit our ability to rectify the issue and may be relevant to any request for compensation.
If we are able to rectify a problem promptly, any request for a refund or compensation will be considered having regard to the circumstances and any rights you may have under applicable consumer law.
Nothing in these terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under Australian Consumer Law or other applicable laws.
Point Capri · 56–62 Paradise Drive, St Andrews Beach VIC 3941 · 0466 148 765